FAQs

Yes, we do sell gift vouchers for our store. The way it works is you will allocate the desired amount you would like to purchase on to the recipients in store account which they will then come into store and spend as credit.

The only thing you will need to know is whether the person you are purchasing the voucher for already has an account with us, we can locate with a surname and post code, or if not just their personal details so we can create an account to allocate the funds to. You will also get a voucher to present.

You can either pop in to sort or give us a call on 01244 317 893 and we can process the payment over the phone and send the voucher out to you.

Yes - we deliver all our bikes for FREE, there are options to have it delivered on premium routes, like next day or saturday delivery. These would come at an additional cost. Which you can see on the checkout page. More delivery details can be found here.

Up-to-date opening hours are displayed on our contact page here.

From time-to-time we do have positions opening up, from shop floor to mechanics. If you're interested in working with a top cycling retailer then please do get in touch. You can fill our our contact form.

If an item is showing as out of stock it will most likely be back in stock shortly. You can request for us to email you, when this item is back in stock by clicking the "alert me when back in stock" option on the product page.

We have put together a short guide to returning your goods here.

Our team members will usually contact you within 2 working hours of placing your click & collect order. We'll let you know once your product is ready. In most cases this is the same day.

We support all of the leading Cycle to Work providers to offer employees the very best choice of product. If you cycle to work, you can save up to 42% on a new bike and safety equipment thanks to a government backed scheme that makes buying a new commuter bike much more affordable. We've put together a comprehensive guide on how it works here.

Yes - We offer 0% Finance on items over £275 RRP. This includes:

- 6 Months 0% on £275 and up
- 12 Months 0% on £275 and up
- 18 Months 0% on £500 and up
- 24 Months 0% on £1000 and up
- 36 Months 0% on £2000 and up.


We also offer 15.9% Classic credit on sale items. This is available with 12, 24 and 36 Month options